You can find quite a few van line companies online. Many will make attractive offers that will be hard to resist. When considering all the stress facing you in the moving process, you may be tempted to take a shortcut and choose one at random. That may be a costly mistake.
Here are tips for choosing van line companies.
If you are moving just within the state, you will not have to worry too much about regulations. Most companies that operate within a state will not have the same requirements as a long distance moving company. You can usually find one with a good reputation locally, and that is good enough.
However, if you are moving across state lines, you need a moving company with a license from the Department of Transportation. If you use a company without a DOT number, you will have a hard time lodging a complaint against the company if you run into trouble.
A licensed moving company needs to do certain things. They have to give you a brochure that details your rights as a customer. It also has to give you a list of their charges and rates for each job.
Finally, the company should give you a summary of the complaint process and contact information. All this will help you during your move.
You can file a complaint with the DOT if you are not happy with your mover. The DOT will not actually handle complaints about licensed long-distance movers. However, it can look into the matter.
If it finds the mover at fault, it can impose a fine on the company. It can also decide to revoke the company’s license. The company will not want that. It will do what it can to give a customer a good experience.
Choosing moving companies often starts with the license. While it will not guarantee you will have a good experience, it does give you a better chance at it. Take the time to do your research and find out if the mover has a license to move you across states.